Frequently Asked Questions
We have answers to the most frequently asked questions. The Tantra Chair is the original design created by world-renowned furniture designer AJ Vitaro. Our highly skilled artisans handcraft The Tantra Chair in Scottsdale, Arizona, USA. We take great pride in creating one of the highest-quality furniture designs on earth. The Tantra Chair is often referred to as the world’s finest functional art piece, and we couldn’t agree more. This elegant design will absolutely enhance your sacred space and greatly amplify your lovemaking potential.
We have been in business since 2001, and we’re proud to boast a 100% customer satisfaction record. If you have any further questions, we are always standing by and eager to provide prompt and thorough answers to your questions. You may reach out to us by phone at 1.866.905.0328 or by email at info@tantrachair.com. Please see the most frequently asked questions about The Tantra Chair below.
Is the leather easy to clean?
Yes, we use the finest, most luxurious, synthesized leather product of its kind in the world today. It is stain-resistant, anti-microbial, moisture-proof, and hypoallergenic. Just wipe clean with mild soap and water or your favorite solution. It is a 100% carefree, eco-friendly product.
When can I expect my order?
We ask for two weeks to prepare your shipment for departure, as each chair is meticulously hand-crafted. The Amore’ Edition requires four weeks. We have strict quality control measures in place, and we prefer not to rush our artisans so we can meet our quality standards every time. Once shipped, the transit time is approximately five to seven business days.
The Tantra Chair Warranty?
The Tantra Chair ® is handcrafted by our skilled artisans in the USA and designed to last a lifetime. We guarantee that The Tantra Chair ® will stand the test of time as we use the finest components in the world. Our warranty covers the structural integrity of the design for a lifetime. We cover the components and craftsmanship for life. Any damages that arise accidentally are the responsibility of the buyer.
What are the dimensions?
The patented dimensions of The Tantra Chair ® are: Length 74″ / Height 29″ / Width 16.5″. The Tantra Chair ® weighs 80 lbs. and supports over 1500 lbs. It is designed to fit every couple, including those with extensive height and weight differences. In every case, it greatly enhances the lovemaking experience. Please see our warranty.
How is The Tantra Chair shipped?
The Tantra Chair ® ships via a freight carrier. We use a completely unmarked box for your privacy, and the delivery company will call you to set up a convenient delivery time once it reaches your city. The shipping service is considered “threshold delivery” as the drivers are not permitted to enter the home. If you would like a “white glove service” where the chair is placed in your home, we will research the best possible price for you.
What is your return policy?
We have been 100 percent customer-satisfaction since 2001! Returns are accepted within 5 days of receiving the chair. Your chair must be in brand new condition and unused due to the nature of the product. A full refund will be issued for the product but shipping and handling charges are not refundable.
Order cancellations?
If you should decide to cancel an order after it has been placed and before you have received it, a 15% charge back fee will be applied. These fees go directly to the credit card processing companies and not to Zen By Design.
Who is Zen By Design?
Zen By Design, founded by A.J. Vitaro in 2001, is a design and manufacturing firm in Scottsdale, Arizona, USA. We specialize in unique, innovative chair designs that elevate the human spirit through meditation and sacred intimacy. Our sister website is zenbydesign.com
Is my information private?
We take your privacy to heart, and we incorporate every measure to guarantee that your information is completely confidential. We are truly against using your private information for future marketing purposes, and you can rest assured that this will not happen. We also promise that your information is never shared with a third party. It begins with us and ends with us…period.
Is my transaction secure?
Your online transaction is 100 percent secure. We use the latest technology and the highest-grade Secure Sockets Layer (SSL). Rest assured that your information is encrypted to the highest degree and not accessible to others.
What if my chair is damaged during shipping?
We take great care in packaging your Tantra Chair ® so that it arrives safely. However, on very rare occasions, the shipping company may mishandle a shipment, resulting to damage. If your chair arrives damaged, rest assured we’ll ship a new one within 3 business days. We insure every shipment, so you have nothing to worry about. It helps us tremendously if you are kind enough to make note of the damage with the driver at the time of delivery.
Why am I seeing illegal replicas of your design?
Unfortunately, the furniture industry is saturated with illegal replicas entering the USA from nations that do not honor intellectual property. You may not be aware that furniture imported from other nations is laden with pesticides and other toxic materials. We strongly advise that you avoid replicas of any design. Rest assured, The Tantra Chair ® is the original, authentic design, handcrafted entirely in the USA. We create this revolutionary furniture design with the utmost integrity and the finest eco-friendly materials.